(Sigh)

Well, I just turned into one of those customers that you dread dealing with. Had a problem with the bank. And the woman on the other end just wasn't seeing the logic of what I was saying. She contradicted something told to me a while ago by another bank person. Seems instantaneous isn't that. And here's the other sucky thing. . .they don't list details with your online statement. They just list things and not even in the exact order that they happen. So, while she could tell me what time I did a transfer to keep things from going rubbery, she wouldn't look and see what I was talking about as far as the real order of things. What pissed me off and caused me to do something (hang up without a bye your leave) I never do? 1) She tried to backpedal as to why certain things went haywire. 2) She contradicted herself on postings and holds. 3) She tried to use psychology on me in a placating and less than sincere tone ("I understand how you feel"). Grrrr Do I feel bad that I hung up the phone after saying, "Oh, I understand, you're just trying to take my money."?? Yeah That was soooo mature. Think I just used up all my customer karma points on that one. Was I trying to get the fees removed? Well, yeah. I had done what I was supposed to do in order to avoid the damn things and yet they happened anyway! All because their stupid rules keep changing. I covered my ass before midnight when the rubber tree would have grown up. But that wasn't good enough apparently. (sigh) They get you any way that they can, non? Know what's even worse? I can see both sides of this issue and that sucks.